NYTimes article Dell is recalling 4.1 million notebook computer batteries because they could erupt in flames, the company said today. This will be the largest safety recall in the history of the consumer electronics industry, the Consumer Product Safety Commission said. Dell Battery Exchange Program

GENERAL Explanation of Outlook Today/Welcome message – Outlook opens to the last folder viewed, rarely the Outlook Today window – Not necessary to explain in the handout (?) Different menu views and how to expand menus – Covered in all classes – Not necessary to explain in the handout (?) Preferences for sorting contacts – [...]

Well, the reboot of NUPU looked like it was going well last night… For the first three seconds. Then as I had remoted the screen started filling up with help windows. Quickly. As it reached a hundred of them I had gotten to Ctrl-Alt-Del and as that opened it started filling in the comment window [...]

- DRAFT – April 2007 The advanced Excel class, aka “Excel ‘N’ Finance”, is another staple of the IT curriculum and is gaining popularity. It’s being reccomended in other classes like DOR 101, Finance 101, and MOR Money. There’s even some discussion about adding it as an alternate course for U of Z finance degrees. [...]

We provide excellent service by email/phone/notes/fax, even in person We provide ‘always available’ support, every day, 24×7 We teach word/excel/outlook or custom one-on-one classes We help advise on ways to improve how you use software We provide an online knowledge-base of common computer questions We have an awesome help desk system that tracks your issues [...]

Thanks to the guys who helped me out with the little card-sorting exercise earlier! I just added a search button on the website. Tried the keyword “cookie” and came up with graham crackers, rugelach and hamentaschen in addition to all the regular cookies (the search word was in the descriptions). http://zingermansbakehouse.com/content/pages/search.php

Using Mail Order’s award winning Code Red Knockdown as our guide, IT has started Ticket Take-Down. During our Friday huddles we record the number of tickets still open at the end of the week (EOW) on our DOR board. In the past we would then review and discuss these tickets, but lately we’ve fallen out [...]

To get D$E 200 – We have to be one of the first 5 to implement a service innovation piloted by another business. The list was handed out during the Spruddle. To get an additional D$E 100 – We have to show we used BLC to do it. Our short list of innovations to adopt [...]

From a web browser, like Internet Explorer, go to http://208.23.159.130/exchange (external) http://10.10.15.19/exchange/ (internal) Login as testuser password: zing domain: zingermans Once logged in, you can explore the new web interface and answer the following: -What is the testuser’s “Out of Office” Message? -Who’s name is included in the “Island of misfits?” -What is testuser doing [...]

Should we create a domain name for Marketing and Graphics, like what we have for IT? There’s then room, syntactically, for zsn-hr as well. It would allow them to have dedicated resources, like their own wiki or blog. Or maybe it’s fine to just do it off of Zingtranet?