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24 Jul 2006downed power lineOriginally uploaded by elphmorgan. No fried squirrel to be found but the power line across the street from the Deli was down on the ground sparking and smoking. Power was browned out in the ATS and the Next Door and out in the Deli. We ran around and gracefully shutdown all servers then [...]
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20 Jul 2006The latest release of NeoOffice 2.0, alpha 4, has been revised to run on both PowerPC and Intel-based Macs. Beta release is still schedule for August 29, 2006. Download the lastest version of NeoOffice here
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18 Jul 2006The IT geeks in the IT department take to heart a special recipe for customer service, based on the ZCoB recipe for handling customer complaints. IT Steps to Great Customer Service 1. RESPOND • Respond within 24 hours • Ask questions (helps solve and communicates engagement) • Provide a fix or a time assessment for [...]
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13 Jul 2006Hey, So my Macbook has been randomly shutting down for the last couple of days and Wednesday it happened 6 times while I was using it. Called 1800-SOS-APPLE and after giving the Apple Tech my email address he says “That wouldn’t be Zingerman’s Deli would it?” He proceeds to tell me how much he loves [...]
Had a wonderful time camping this weekend with Brian, Billie, and Phoebe and learned lots. I learned that comfort is an important part of camping and that great food is not the end of radical thinking – sleeping is a territory of camping ready for new thought and I think I’m ready to move away [...]
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30 May 20063Com® 11g 54Mbps Wireless LAN Outdoor Building-to-Building Bridge “Avoid fiber cable installation expenses and problems or monthly T1/E1 charges by connecting LANs over secure, high-speed wireless links. The outdoor building-to-building bridge with integrated 18dBi high-gain panel antenna is designed for short- or long-distance (up to 17 km or 10 miles) communications, connecting to another bridge. [...]
The ZSN-IT site is a central place for the IT department to share the more fun and interesting aspects of our work with our clients and everyone else. This includes links to interesting tech solutions, stories about incidents, food notes, techtips, fitness counters, and whatever else we find interesting.