January 2008 The Zing Spell Check Tool (SCT) has been in use for nearly 12 months now. It’s been installed on all ZCoB desktop computers – remotely installed on Windows computers using group policy in Active Directory – and has received lots of positive feedback. Writing and emailing in the MS Office suite (Word, Outlook, [...]

I’ve done a bunch of reading about personal productivity in the last year or so with my primary source of inspiration being David Allen’s, Getting Things Done. I’ve been working with getting tasks out of my head and onto paper for over a year and have recently been going back to four pieces of information [...]

We love that the ZCob is using our online Helpdesk System to directly file service requests and trouble tickets. But what about the wide array of requests that come in by person or by phone? Enter: Talk > Type > Ticket. Your Zing Geeks type up those requests and enter them into our online Helpdesk [...]

The IT department has a working project board that rocks in so many ways… Every project that each of us is involved in is listed with a half sheet of paper showing percent complete and due date and other standard stuff but also includes compelling reasons, next action step, and extra mile. These sheets are [...]

Thinking about how the IT Dept can help the other businesses this holiday season… In years past it has been difficult to free up IT staff from the daily demands to do box packing and tray running and other things that would help the businesses. When we do it always feels like we’re not meeting [...]