Such a nice code green: “Consistently amazed that a dept. of five people are so on the ball about assisting the many Zingerman’s businesses. We always receive instant extra mile service from them – even for our prehistoric technologies. After saying they were going to send us a whole new heatless laminator, 3M actually sent [...]

Gode Green from Katie Janky for Craig, Joe: The Bakeshop POS system and server went down right in the middle of the day Wednesday. Joe G was already working on site and Craig arrived in about 5 minutes. We were able to operate 1 register while the others were coming up. Craig came back after [...]

In creating a new user account I failed to make a user a member of a needed security group. The user called to inquire as to why he was unable to access certain departmental resources after logging on, I sincerely apologized and was able to quickly recognize and fix the problem. After correcting the issue [...]

Code Green from Izaak for Elph: [Loved the Service] A guest brought a blue Lurisia to the register, then realized she wanted a carbonated one. Before I could switch it for her a mysterious hand came around and grabbed it… It was Elph who was next in line to pay and had overheard. He sprinted [...]