Author Archive
.co domains have gone on sale
In: News
21 Jul 2010After much talk the .co domains are now available. Though it remains to be seen how pervasive these will become in internet culture there is a lot of enthusiasm right now. Of course, you can get them from our reseller site, http://zingitdomains.com/, or all the other domain registrars. I’ve taken the opportunity to register zingermans.co [...]
IT 3 Steps to Great Customer Service
In: Good Stuff
16 Jul 2010Here at Zingerman’s we teach 3 steps to giving great customer service to all of our staff. In the IT dept we embellished the 3 steps with details that would help us geeks. 3 Steps to Great Customer Service 1. Figure out what the guests wants Be proactive in finding solutions Review the trouble ticket [...]
Perilla Leaves
In: Food
10 Jun 2010Kristen and Ji Hye of San Street fixed dinner for Great Oak last night. Wow. They spent all day cooking pork shoulder and getting all the sauces and other ingredients together – the end result was a menu of build-your-own wraps. Core wrap items were pulled pork or mushrooms and picked daikon and cucumber. Plus [...]
Tea at the Library
8 Jun 2010I had the good pleasure of being invited by the Provost of the University to a Tea, honoring Jan & Dan Longone and celebrating their donation of material to the culinary archive at the Clements. The archive is now called the Janice Bluestein Longone Culinary Archive, or JBLCA as Jan refers to it. It really [...]
Apple Stores – global local
In: Good Stuff
22 Apr 2010I was at our local Apple Store last night for a round table discussion on iPad use in business settings. A handful of local business folks and developers were there to chat. We had a wide ranging discussion, nothing deeply illuminating, but it was useful. Afterwards I was chatting with the store manager and we [...]
Lenovo IdeaPad U1 hybrid notebook
In: Geek Finds|Review
10 Jan 2010I like what Lenovo is thinking with their IdeaPad U1 hybrid notebook. Full power notebook, Win7, detachable screen becomes self-sufficient tablet with 8 hour battery life running minimal OS. Zack Whittaker has a nice rundown of this and the Lenovo Skylight over at ZDNet.
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- Tags: Lenovo, Win7, windows
Withings WiFi Scale
In: Geek Finds
10 Jan 2010The Withings WiFi Scale blends the pure functionality of a modern digital scale with an ability for reporting and history and then takes it over the top with connectivity to your social networks. This last bit adds the component of social pressure that is sometimes very helpful in staying focused on weight loss goals. The [...]
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- Tags: fitness, iphone, twitter
Track your sleep with an iPhone app
In: Geek Finds|Review
9 Jan 2010Sleep Cycle is an iPhone app that uses the accelerometer to detect when you toss and turn as you sleep. After setting the time you would like to wake up and positioning the phone face down on the edge of your bed the software monitors your activity and attempts to wake you at the best [...]
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- Tags: fitness, iphone
Ok, something about Google Wave
In: Geek Finds|Review
25 Nov 2009We’ve been playing with Google Wave here for a few weeks. We’ve used it to take minutes of meetings, float an idea and flesh it out, and collect and share information. The jury is still out on whether this is a winner but it is a thought provoking tool for real-time collaboration. I enjoyed this [...]
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- Tags: google
Ringcentral review
In: Geek Finds|Review
24 Nov 2009Today I was playing with some details in the Ringcentral account that we setup for Zingerman’s Press this summer and really enjoying the ease of use and reasonable cost structure. Tonight I ran across a quick review by the good folks over at Web Worker Daily that they did last month. Enjoy.
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- Tags: voip
About this blog
The ZSN-IT site is a central place for the IT department to share the more fun and interesting aspects of our work with our clients and everyone else. This includes links to interesting tech solutions, stories about incidents, food notes, techtips, fitness counters, and whatever else we find interesting.
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- missy: Couldn't agree more. Have I already asked you to disable Comic Sans from all of our computers? [...]
- Mo Frechette: http://zmojournal.blogspot.com/2010/07/things-that-should-be-invented.html [...]
- Elph: Thanks Gregg. You are right, though we teach that service applies to everyone, including staff and o [...]
- Gregg Sourbeck: So impressive that you've taken the Zingerman's focus on customer service into the interaction betwe [...]
- Billie: Sure will! It runs every Friday from 11am-3pm through July 30. You can get weekly email announcement [...]