In: Good Stuff
11 May 2009We’ve revised the rules for our IT Site Presence game.
Current game… 8/8
Vision: Every business sees at least 4 of the 5 IT staff coming through every week – sometimes just to check in and sometimes to work on a problem. The business staff feel like they have an ongoing relationship with the IT staff because of the frequent interactions.
Objectives: Each IT staff person should attempt to get to every business each week for a walk through or meeting or problem solving mission and the visit should include some time checking in casually with staff and managers.
Measurement: Each IT staff person will report which businesses they went to – because we are aiming for 80%, any business can be missed once, but not more than once. Success is in having all 8 businesses touched by at least 4 people.
The ZSN-IT site is a central place for the IT department to share the more fun and interesting aspects of our work with our clients and everyone else. This includes links to interesting tech solutions, stories about incidents, food notes, techtips, fitness counters, and whatever else we find interesting.