In: Good Stuff
18 Dec 2008
A recent slip and fall on some ice left a slight bruise, some embarrassment and inside a padded bag, a cracked macbook screen. The damage to the laptop certainly fell outside the limits of the Applecare warranty, so after looking at our repair options, we settled on Mission:Repair to do the job. Based on the UPS tracking information, the laptop was in their hands for less than half a day before it was shipped back to us. The new screen is perfect. As an extra mile, they gave the outer case a cleaning, making the whole computer look almost new. They also included a hand signed note.
On a scale of 0 to 10, (0 being ‘not a chance’ and 10 being ‘in a heartbeat’), how likely am I to recommend service from Mission:Repair? 10.
EDIT: Mission:Repair’s info on the 13″ MacBook display repair
The ZSN-IT site is a central place for the IT department to share the more fun and interesting aspects of our work with our clients and everyone else. This includes links to interesting tech solutions, stories about incidents, food notes, techtips, fitness counters, and whatever else we find interesting.