Gode Green from Katie Janky for Craig, Joe:

The Bakeshop POS system and server went down right in the middle of the day Wednesday. Joe G was already working on site and Craig arrived in about 5 minutes. We were able to operate 1 register while the others were coming up.

Craig came back after we closed to adjust our system so that if our server went down again at least 1 POS terminal would be functional.

The service and response time was purely phenomenal and I feel so grateful to work with such a service oriented IT team. Thank you all! — Katie

As thanks and recognition Katie sent this gem over to the IT office:

This entry was posted on Friday, January 5th, 2007 at 11:50 am and is filed under Codes Red & Green. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.