Code Green from Erica, Hannah & Alex

Such a nice code green: “Consistently amazed that a dept. of five people are so on the ball about assisting the many Zingerman’s businesses. We always receive instant extra mile service from them – even for our prehistoric technologies. After saying they were going to send us a whole new heatless laminator, 3M actually sent us a part that we had no idea how to install. Hannah took it down to IT and they proceeded to completely dismantle it, install the new part and reassemble the laminator quickly and immediately. Truly excellent above and beyond service on a technology outside their job descriptions, I’m sure.”