IT Holiday Service – IT7

Thinking about how the IT Dept can help the other businesses this holiday season… In years past it has been difficult to free up IT staff from the daily demands to do box packing and tray running and other things that would help the businesses. When we do it always feels like we’re not meeting folks needs with IT coverage.

So for this year we’re thinking that a service innovation is necessary. Tentatively named IT7, we’re thinking of offering IT staff coverage 7 days a week for the months of Nov and Dec.

With about 8 weeks to cover it would require each IT geek to come in for a weekend day twice during the month. We would have one person in for a full 8 hours on Saturday and Sunday. That person would be expected to be in the office working and monitoring phone and email and would include at least one ’round’ to each of the businesses sometime during the day.

The IT7 would not keep us from pitching in where needed around the businesses. Especially of interest for us would be focused events on specific dates.

Schedule:

• Sat 11/4: Joe and Billie, Sun 11/5: Brian and Billie
• Sat 11/11: Brian, Sun 11/12: Joe
• Sat 11/18: Elph and Billie, Sun 11/19: Craig and Billie
• Sat 11/25: Elph, Sun 11/26: Craig
• Sat 12/2: Brian, Sun 12/3: Craig
• Sat 12/9: Brian, Sun 12/10: Craig
• Sat 12/16: Joe, Sun 12/17: Joe
• Sat 12/23: Elph, Sun 12/24: Elph