D$E Contest: enews

In: eNews

17 Jul 2006

Emailing customers info about great food and services from around the ZCoB has been happening for a while. The IT department likes to call it enews, and we’ve helped make it a better way to share the Zingerman’s experience by email

When emailing a large group at once, ‘Cobbers were spending a lot of time creating and sending a message, and more time maintaining a list of recipients. This was done differently in each business, too – some used Excel, some used Outlook, some used special software – and none seemed satisfied.

The new web-based enews service stores address lists, saves messages, schedules delivery, and provides automated maintenance of new subscribers and unsubscribe requests. This saves senders a lot of time and energy.  And because of the service, Billie was able to make great looking, web-friendly email templates with the same look of our websites. Check out the Bakeshop daily specials emails and see the difference.


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3 Responses to D$E Contest: enews

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JoeG

July 17th, 2006 at 11:49 am

Comments, concerns, corrections appreciated.

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Brian

July 17th, 2006 at 3:06 pm

I think it looks great! It’s a dramatic improvement on the recipe that the businesses were using to reach thier customers via email. Great job,

-Brian

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Elph

July 18th, 2006 at 12:05 pm

Looks great, direct, obvious.

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The ZSN-IT site is a central place for the IT department to share the more fun and interesting aspects of our work with our clients and everyone else. This includes links to interesting tech solutions, stories about incidents, food notes, techtips, fitness counters, and whatever else we find interesting.

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    Natillas with fresh raspberries, lemon-almond cake, almond gelatoCheese platePlate full of tapasJillian's garden saladPolenta sticks, mole, nettle soup, garlic mushroomsGarlic and tomato-rubbed bruschetta
  • Elph: Thanks Gregg. You are right, though we teach that service applies to everyone, including staff and o [...]
  • Gregg Sourbeck: So impressive that you've taken the Zingerman's focus on customer service into the interaction betwe [...]
  • Billie: Sure will! It runs every Friday from 11am-3pm through July 30. You can get weekly email announcement [...]
  • Sheila: ARe you going to have a warehouse sale in July? [...]
  • Susan Ederer: I tried some Mindo recently and LOVED it!!! [...]

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