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	<title>Comments on: What Does IT Do?</title>
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	<link>http://zsn-it.com/blog/2006/06/what-does-it-do/</link>
	<description>Fun and interesting insights from Zingerman's IT Dept</description>
	<pubDate>Tue, 06 Jan 2009 20:41:13 +0000</pubDate>
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		<title>By: Elph</title>
		<link>http://zsn-it.com/blog/2006/06/what-does-it-do/comment-page-1/#comment-38</link>
		<dc:creator>Elph</dc:creator>
		<pubDate>Sat, 08 Jul 2006 15:58:30 +0000</pubDate>
		<guid isPermaLink="false">http://zsn-it.com/blog/?p=32#comment-38</guid>
		<description>Here's what M&#38;G have:

Create marketing pieces for print production
General
Design postcards 
Create illustrations for postcards
Coordinate printing and delivery of postcards
Design new business cards
Update existing business cards
Meet with printers soliciting our business
Negotiate pricing with printers
Design, prepare copy, produce illustrations, proof, coordinate printing and delivery of fliers for every ZCoB business
Coordinate press checks and field trips for staff
Design and coordinate reprinting of passport covers
Create table tents for RH dinners
Create illustrations for RH dinners
Design posters for RH dinners

Mail Order Catalogs (Core, Autumn, Tailgate, Thanks, Holiday, Holiday rental, React, New Requestor) 
Complete design and layout of 200 Mail Order catalog pages
Illustrate products for Mail Order catalogs
Proofing
Work with prepress to get illustrations scanned and files ready for print
Coordinate printing of Mail Order catalogs

Zingerman’s Newsletter
Edit main essay(s) 
Gather all other materials (ads, specials, etc) from various ZCoB businesses and format for designer
Layout newsletter
Coordinate proofing by ZCoB businesses
Input changes and proof final design
Coordinate printing and delivery

Advertising ( CONTACT _Con-3FAE64B797B \c \s \l Hour Detroit, Current, Washtenaw Jewish News, AA News, AA Observer (16/yr.), Gourmet Retailer, Specialty Foods, Co-op Grocer, Detroit Metro Bride)
Meet with ad reps
Coordinate ad schedules for each business
Execute ad buys for each business
Write copy for advertising
Develop concepts and speciall offers for ads
Design advertising
Create advertising illustrations
Proof Ads
Coordinate submission and printing of ads

Brochures (OnTrack, ZCoB brochure/map,  CONTACT _Con-3FAE64B78 \c \s \l Zingtrain seminars, Cheese Guide, U of Z, M.O. T’giving and Valentine’s, Bread and Pastry Guide, Wedding Cake, Catering and Events, Deli Staff picks, benefits brochures, etc)
Coordinate content with ZCoB businesses
Coordinate production schedules 
Develop concepts for brochure design 
Write copy for brochures
Layout brochures
Create brochure illustrations
Proof brochures
Coordinate submission and printing

Menus (Deli, Roadhouse Lunch, Roadhouse Dinner, Catering and Events, Roadshow,  Tailgate, Easy Breezy)
Meet with businesses to develop concept for menu  
Establish project timelines
Deliver menu sketches
Layout menu per business instruction
Write copy for menu  
Proof menu  
Coordinate printing and deliver of  CONTACT _Con-3FAE64B7927 \c \s \l Menu Minder
Design and layout menu boards
Proof menu boards
Coordinate printing and delivery of menu boards

Packaging
Design packaging, bags, and boxes for Zingerman’s products 
Create illustrations for Zingerman’s packaging
Coordinate proofing, printing and delivery of packaging

T-Shirts
Develop concepts for shirts 
Create preliminary sketches and designs
Solicit business feedback and prepare final design
Create secondary materials (stickers for tubes, tube inserts)
Coordinate sizes, printing, and delivery of shirt

Workin’
Develop concepts for Workin’ cover 
Solicit and edit all articles, calendar items, ads, and appreciations
Format materials for designer
Layout initial design
Proof 
Re-check proof against all submitted materials
Coordinate printing
Deliver to ZCoB businesses

ZCoB Managers’ Calendar
Prepare copy for ZCoB manager’s calendar
Design ZCoB manager’s calendar
Coordinate printing and distribution of ZCoB manager’s calendar

Plannin’
Prepare copy for ZCoB manager’s calendar
Design ZCoB manager’s calendar
Coordinate printing and distribution of ZCoB manager’s calendar



Web/Online 
Write copy for websites
Assist in developing website layouts and architecture
Monitor websites for problems and opportunities
Design email templates
Assist in visioning web features
Update online content to tie into online marketing efforts
Develop web style guides for complex, recurring pages
Provide pdfs and web-ready images for posting on sites
Develop and Maintain ZingTranet


General Marketing and Promotions
Keep up to date with current marketing ideas
Benchmark other businesses to find ideas we can adapt
Evaluate merchandising and give recommendations
Develop and coordinate special promotions
Brainstorm marketing ideas
Solicit funding from purveyors


General Merchandising
Coordinate framing work for all businesses
Create POS displays
Coordinate fabricating of display materials
Hand paint signs and display boards


Project Management
Field project requests and help businesses communicate their needs
Conduct regular meetings with business marketing liaisons to keep current on projects
Follow up with businesses after projects




Administrative
Facilitate and participate in monthly ZCoB marketing meetings
Manage departmental budget
Attend ZCoB huddles 
Attend ZSN huddles
Attend ZCoB Quarterly huddles
Teach classes
Create ZAP
Write code red and greens and handle them accordingly
Order supplies
Attend partners group meetings


Management: Personnel
Bi-weekly meeting with each staff member and their manager
Coordinate staff schedules 
Coordinate project personnel
Development expectations for ea. staff member and monitor progress
Develop pdps and monitor progress  
Train new staff
Attend classes


Media/Publicity
Distribute events listing to community calendars
Write press releases
Distribute press releases
Report press mentions to ZCoB  
Maintain press kit materials
Archive press mentions
Develop and coordinate media campaigns



General Design/Art Direction
Touch up wedding cake photos
Monitor maintenance of Zing Look and Feel
Develop Muno font and teach use
Conceive and design business logos
Design and print punchcards (burgers/RH, Bread/BH, Cheese/Creamery)
Assist with business décor (e.g., create RH purveryor signs, paint Bake logo)
Coordinate and direct photo shoots for various businesses</description>
		<content:encoded><![CDATA[<p>Here&#8217;s what M&amp;G have:</p>
<p>Create marketing pieces for print production<br />
General<br />
Design postcards<br />
Create illustrations for postcards<br />
Coordinate printing and delivery of postcards<br />
Design new business cards<br />
Update existing business cards<br />
Meet with printers soliciting our business<br />
Negotiate pricing with printers<br />
Design, prepare copy, produce illustrations, proof, coordinate printing and delivery of fliers for every ZCoB business<br />
Coordinate press checks and field trips for staff<br />
Design and coordinate reprinting of passport covers<br />
Create table tents for RH dinners<br />
Create illustrations for RH dinners<br />
Design posters for RH dinners</p>
<p>Mail Order Catalogs (Core, Autumn, Tailgate, Thanks, Holiday, Holiday rental, React, New Requestor)<br />
Complete design and layout of 200 Mail Order catalog pages<br />
Illustrate products for Mail Order catalogs<br />
Proofing<br />
Work with prepress to get illustrations scanned and files ready for print<br />
Coordinate printing of Mail Order catalogs</p>
<p>Zingerman’s Newsletter<br />
Edit main essay(s)<br />
Gather all other materials (ads, specials, etc) from various ZCoB businesses and format for designer<br />
Layout newsletter<br />
Coordinate proofing by ZCoB businesses<br />
Input changes and proof final design<br />
Coordinate printing and delivery</p>
<p>Advertising ( CONTACT _Con-3FAE64B797B \c \s \l Hour Detroit, Current, Washtenaw Jewish News, AA News, AA Observer (16/yr.), Gourmet Retailer, Specialty Foods, Co-op Grocer, Detroit Metro Bride)<br />
Meet with ad reps<br />
Coordinate ad schedules for each business<br />
Execute ad buys for each business<br />
Write copy for advertising<br />
Develop concepts and speciall offers for ads<br />
Design advertising<br />
Create advertising illustrations<br />
Proof Ads<br />
Coordinate submission and printing of ads</p>
<p>Brochures (OnTrack, ZCoB brochure/map,  CONTACT _Con-3FAE64B78 \c \s \l Zingtrain seminars, Cheese Guide, U of Z, M.O. T’giving and Valentine’s, Bread and Pastry Guide, Wedding Cake, Catering and Events, Deli Staff picks, benefits brochures, etc)<br />
Coordinate content with ZCoB businesses<br />
Coordinate production schedules<br />
Develop concepts for brochure design<br />
Write copy for brochures<br />
Layout brochures<br />
Create brochure illustrations<br />
Proof brochures<br />
Coordinate submission and printing</p>
<p>Menus (Deli, Roadhouse Lunch, Roadhouse Dinner, Catering and Events, Roadshow,  Tailgate, Easy Breezy)<br />
Meet with businesses to develop concept for menu<br />
Establish project timelines<br />
Deliver menu sketches<br />
Layout menu per business instruction<br />
Write copy for menu<br />
Proof menu<br />
Coordinate printing and deliver of  CONTACT _Con-3FAE64B7927 \c \s \l Menu Minder<br />
Design and layout menu boards<br />
Proof menu boards<br />
Coordinate printing and delivery of menu boards</p>
<p>Packaging<br />
Design packaging, bags, and boxes for Zingerman’s products<br />
Create illustrations for Zingerman’s packaging<br />
Coordinate proofing, printing and delivery of packaging</p>
<p>T-Shirts<br />
Develop concepts for shirts<br />
Create preliminary sketches and designs<br />
Solicit business feedback and prepare final design<br />
Create secondary materials (stickers for tubes, tube inserts)<br />
Coordinate sizes, printing, and delivery of shirt</p>
<p>Workin’<br />
Develop concepts for Workin’ cover<br />
Solicit and edit all articles, calendar items, ads, and appreciations<br />
Format materials for designer<br />
Layout initial design<br />
Proof<br />
Re-check proof against all submitted materials<br />
Coordinate printing<br />
Deliver to ZCoB businesses</p>
<p>ZCoB Managers’ Calendar<br />
Prepare copy for ZCoB manager’s calendar<br />
Design ZCoB manager’s calendar<br />
Coordinate printing and distribution of ZCoB manager’s calendar</p>
<p>Plannin’<br />
Prepare copy for ZCoB manager’s calendar<br />
Design ZCoB manager’s calendar<br />
Coordinate printing and distribution of ZCoB manager’s calendar</p>
<p>Web/Online<br />
Write copy for websites<br />
Assist in developing website layouts and architecture<br />
Monitor websites for problems and opportunities<br />
Design email templates<br />
Assist in visioning web features<br />
Update online content to tie into online marketing efforts<br />
Develop web style guides for complex, recurring pages<br />
Provide pdfs and web-ready images for posting on sites<br />
Develop and Maintain ZingTranet</p>
<p>General Marketing and Promotions<br />
Keep up to date with current marketing ideas<br />
Benchmark other businesses to find ideas we can adapt<br />
Evaluate merchandising and give recommendations<br />
Develop and coordinate special promotions<br />
Brainstorm marketing ideas<br />
Solicit funding from purveyors</p>
<p>General Merchandising<br />
Coordinate framing work for all businesses<br />
Create POS displays<br />
Coordinate fabricating of display materials<br />
Hand paint signs and display boards</p>
<p>Project Management<br />
Field project requests and help businesses communicate their needs<br />
Conduct regular meetings with business marketing liaisons to keep current on projects<br />
Follow up with businesses after projects</p>
<p>Administrative<br />
Facilitate and participate in monthly ZCoB marketing meetings<br />
Manage departmental budget<br />
Attend ZCoB huddles<br />
Attend ZSN huddles<br />
Attend ZCoB Quarterly huddles<br />
Teach classes<br />
Create ZAP<br />
Write code red and greens and handle them accordingly<br />
Order supplies<br />
Attend partners group meetings</p>
<p>Management: Personnel<br />
Bi-weekly meeting with each staff member and their manager<br />
Coordinate staff schedules<br />
Coordinate project personnel<br />
Development expectations for ea. staff member and monitor progress<br />
Develop pdps and monitor progress<br />
Train new staff<br />
Attend classes</p>
<p>Media/Publicity<br />
Distribute events listing to community calendars<br />
Write press releases<br />
Distribute press releases<br />
Report press mentions to ZCoB<br />
Maintain press kit materials<br />
Archive press mentions<br />
Develop and coordinate media campaigns</p>
<p>General Design/Art Direction<br />
Touch up wedding cake photos<br />
Monitor maintenance of Zing Look and Feel<br />
Develop Muno font and teach use<br />
Conceive and design business logos<br />
Design and print punchcards (burgers/RH, Bread/BH, Cheese/Creamery)<br />
Assist with business décor (e.g., create RH purveryor signs, paint Bake logo)<br />
Coordinate and direct photo shoots for various businesses</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Billie</title>
		<link>http://zsn-it.com/blog/2006/06/what-does-it-do/comment-page-1/#comment-36</link>
		<dc:creator>Billie</dc:creator>
		<pubDate>Thu, 06 Jul 2006 14:42:53 +0000</pubDate>
		<guid isPermaLink="false">http://zsn-it.com/blog/?p=32#comment-36</guid>
		<description>We provide consulting services on usability and information architecture.
We assist in organizing shared files using information organization techniques.
We track and analyze our web hits and provide recommendations to improve the effectivity of our website.
We coach writers and editors on how to prepare user-friendly articles on the web.
We develop databases for businesses to store customer, product and operations information.</description>
		<content:encoded><![CDATA[<p>We provide consulting services on usability and information architecture.<br />
We assist in organizing shared files using information organization techniques.<br />
We track and analyze our web hits and provide recommendations to improve the effectivity of our website.<br />
We coach writers and editors on how to prepare user-friendly articles on the web.<br />
We develop databases for businesses to store customer, product and operations information.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: JoeG</title>
		<link>http://zsn-it.com/blog/2006/06/what-does-it-do/comment-page-1/#comment-35</link>
		<dc:creator>JoeG</dc:creator>
		<pubDate>Tue, 04 Jul 2006 16:15:52 +0000</pubDate>
		<guid isPermaLink="false">http://zsn-it.com/blog/?p=32#comment-35</guid>
		<description>We develop digital, web-friendly Scratch 'N' Sniff technology
We assemble external hard drives
We implement digital music solutions to enhance the Zingerman's experience
We help create Zing-specific tools like a culinary spell check
We develop, support, and maintain FileMaker databases
We keep current on technology news by reading magazines, books, and blogs
We write our own blog
We help recover and restore lost or damaged files</description>
		<content:encoded><![CDATA[<p>We develop digital, web-friendly Scratch &#8216;N&#8217; Sniff technology<br />
We assemble external hard drives<br />
We implement digital music solutions to enhance the Zingerman&#8217;s experience<br />
We help create Zing-specific tools like a culinary spell check<br />
We develop, support, and maintain FileMaker databases<br />
We keep current on technology news by reading magazines, books, and blogs<br />
We write our own blog<br />
We help recover and restore lost or damaged files</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: JoeG</title>
		<link>http://zsn-it.com/blog/2006/06/what-does-it-do/comment-page-1/#comment-34</link>
		<dc:creator>JoeG</dc:creator>
		<pubDate>Mon, 03 Jul 2006 12:57:39 +0000</pubDate>
		<guid isPermaLink="false">http://zsn-it.com/blog/?p=32#comment-34</guid>
		<description>We provide A/V tools (PA, projector) and support
We assist in the playing of DVD and other video formats
We offer first take support and diagnosis of iPods</description>
		<content:encoded><![CDATA[<p>We provide A/V tools (PA, projector) and support<br />
We assist in the playing of DVD and other video formats<br />
We offer first take support and diagnosis of iPods</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Billie</title>
		<link>http://zsn-it.com/blog/2006/06/what-does-it-do/comment-page-1/#comment-31</link>
		<dc:creator>Billie</dc:creator>
		<pubDate>Fri, 16 Jun 2006 13:52:16 +0000</pubDate>
		<guid isPermaLink="false">http://zsn-it.com/blog/?p=32#comment-31</guid>
		<description>We un-jam (de-jam?) misbehavin' printers.
We provide online entertainment via the ITcams.
We develop user-friendly content management applications for easy maintenance of our websites.
We encourage fitness to better fulfill the physical demands of 24x7 technical support.
We give free wipe-downs to dusty/floury/grimey computers.</description>
		<content:encoded><![CDATA[<p>We un-jam (de-jam?) misbehavin&#8217; printers.<br />
We provide online entertainment via the ITcams.<br />
We develop user-friendly content management applications for easy maintenance of our websites.<br />
We encourage fitness to better fulfill the physical demands of 24&#215;7 technical support.<br />
We give free wipe-downs to dusty/floury/grimey computers.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Elph</title>
		<link>http://zsn-it.com/blog/2006/06/what-does-it-do/comment-page-1/#comment-22</link>
		<dc:creator>Elph</dc:creator>
		<pubDate>Thu, 15 Jun 2006 20:34:25 +0000</pubDate>
		<guid isPermaLink="false">http://zsn-it.com/blog/?p=32#comment-22</guid>
		<description>We do research on demand for ecological mechanical and electrical projects.
We will negotiate for the business with copier salespeople and make recommendations based on appropriate blend of features to cost over the long term.
We welcome anyone to join us in our office for a conversation on technology anytime.
We integrate personal laptops into the workplace - providing staff with more access to online tools to do their job.
We study and taste tea and will write ad copy based on our tasting notes.
We protect the network against electronic intrusion and we advise the businesses on ways to protect their electronic assets.</description>
		<content:encoded><![CDATA[<p>We do research on demand for ecological mechanical and electrical projects.<br />
We will negotiate for the business with copier salespeople and make recommendations based on appropriate blend of features to cost over the long term.<br />
We welcome anyone to join us in our office for a conversation on technology anytime.<br />
We integrate personal laptops into the workplace - providing staff with more access to online tools to do their job.<br />
We study and taste tea and will write ad copy based on our tasting notes.<br />
We protect the network against electronic intrusion and we advise the businesses on ways to protect their electronic assets.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: JoeG</title>
		<link>http://zsn-it.com/blog/2006/06/what-does-it-do/comment-page-1/#comment-21</link>
		<dc:creator>JoeG</dc:creator>
		<pubDate>Thu, 15 Jun 2006 19:27:14 +0000</pubDate>
		<guid isPermaLink="false">http://zsn-it.com/blog/?p=32#comment-21</guid>
		<description>We create accounts/email addresses for ZCoBbers
We maintain, upgrade email server and clients
We support ZCoB phones and cell phones
We install and maintain printers
We create and maintain Zingerman's websites, internal and external
We provide at-cost peripherals and gadgets to ZCoBbers
We provide, maintain private and publice wireless internet connections

We drink a lot of tea.</description>
		<content:encoded><![CDATA[<p>We create accounts/email addresses for ZCoBbers<br />
We maintain, upgrade email server and clients<br />
We support ZCoB phones and cell phones<br />
We install and maintain printers<br />
We create and maintain Zingerman&#8217;s websites, internal and external<br />
We provide at-cost peripherals and gadgets to ZCoBbers<br />
We provide, maintain private and publice wireless internet connections</p>
<p>We drink a lot of tea.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Billie</title>
		<link>http://zsn-it.com/blog/2006/06/what-does-it-do/comment-page-1/#comment-20</link>
		<dc:creator>Billie</dc:creator>
		<pubDate>Thu, 15 Jun 2006 19:16:21 +0000</pubDate>
		<guid isPermaLink="false">http://zsn-it.com/blog/?p=32#comment-20</guid>
		<description>... and airconditioners!</description>
		<content:encoded><![CDATA[<p>&#8230; and airconditioners!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: JoeG</title>
		<link>http://zsn-it.com/blog/2006/06/what-does-it-do/comment-page-1/#comment-19</link>
		<dc:creator>JoeG</dc:creator>
		<pubDate>Thu, 15 Jun 2006 19:03:36 +0000</pubDate>
		<guid isPermaLink="false">http://zsn-it.com/blog/?p=32#comment-19</guid>
		<description>We demolish walls
We paint walls
We build tables
We installs light fixtures</description>
		<content:encoded><![CDATA[<p>We demolish walls<br />
We paint walls<br />
We build tables<br />
We installs light fixtures</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Billie</title>
		<link>http://zsn-it.com/blog/2006/06/what-does-it-do/comment-page-1/#comment-18</link>
		<dc:creator>Billie</dc:creator>
		<pubDate>Thu, 15 Jun 2006 18:35:59 +0000</pubDate>
		<guid isPermaLink="false">http://zsn-it.com/blog/?p=32#comment-18</guid>
		<description>We maintain public terminals for ZCoBbers to use freely.
We provide cyber playgrounds for people who want to test drive software.
We perform regular check-ups on the computers.</description>
		<content:encoded><![CDATA[<p>We maintain public terminals for ZCoBbers to use freely.<br />
We provide cyber playgrounds for people who want to test drive software.<br />
We perform regular check-ups on the computers.</p>
]]></content:encoded>
	</item>
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